Warner Robins, Ga. – Robins Financial Credit Union proudly announces the promotion of Steve Kipper to Vice President of Member Engagement. In this new role, Kipper will provide a comprehensive approach to serving the credit union members, ensuring they are given the best possible experience through all the delivery channels.
“I am excited to have Steve join the senior leadership team at Robins Financial Credit Union,” said Dee Dee Côté, Executive Vice President & Chief Growth Officer. “His extensive knowledge and proven track record of enhancing member experience will be instrumental in furthering our mission to be Member Focused. Financial Partners. Community Proud.”
Kipper has two decades of experience in the financial industry, with five years at Robins Financial. Even while working at previous financial institutions, Kipper mentions it was widely known that Robins Financial had a reputation for their competitive rates, easy-to-do-business-with process, and unmatched customer service for their members.
“Robins has always been known for their best-in-class service to their members. Our mission statement is straight forward – Member Focused. Financial Partners. Community Proud,” said Kipper. “Our goal here is to find ways to help our members succeed financially. That is what drives us to be better each day.”
Kipper is a strong believer in open communication. “The goal of any successful leader should be to build strong teams that understand the mission and have a voice in what we are trying to do,” stated Kipper. “When you have that kind of buy-in from your teams, there is no limit to what you can accomplish together!”
Robins Financial Credit Union is a member-owned, not-for-profit, financial cooperative committed to upholding its mission to be Member Focused. Financial Partners. Community Proud. Chartered in 1954 by a group of 13 Robins Air Force Base civilian and military personnel, the financial institution now serves more than 272,000 members across the state of Georgia and beyond.
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