25-Year Financial Services Executive to Lead Lending Strategy as Langley Scales Toward $10 Billion Melissa Hartzell-Galileo | Chief Lending Officer, Langley Federal Credit Union
NEWPORT NEWS, Va. — Langley Federal Credit Union today announced the appointment of Melissa Hartzell-Galileo as chief lending officer, effective July 13. Hartzell-Galileo will lead enterprise lending strategy across consumer, mortgage and specialty portfolios, driving disciplined loan growth and credit governance as Langley FCU advances toward its goal of $10 billion in assets.
Hartzell-Galileo brings more than 25 years of executive leadership experience across the banking and credit union industries, with a proven record in lending, profit and loss management, portfolio growth, credit risk governance and digital lending transformation. She most recently served as director of finance transformation at Citigroup, where she led enterprise transformation initiatives to modernize financial reporting, optimize business processes, and championed the adoption of AI-powered solutions to improve operational efficiency. Prior to Citigroup, was chief lending officer at Municipal Credit Union in New York, where she directed enterprise lending strategy across lending portfolios, supported the implementation and ongoing enhancement of Current Expected Credit Loss forecasting methodologies and modernized digital lending platforms. Her earlier career included more than a decade of progressively senior leadership roles at Investors Bank, culminating as senior vice president and head of consumer lending.
“Melissa brings the strategic vision and operational depth we need as we scale toward $10 billion. We are thrilled to welcome her to the Langley family.”
— Gaurav Bhatia, President/CEO, Langley Federal Credit Union
“I am honored to join Langley Federal Credit Union at such an exciting time in its journey. I look forward to partnering with Gaurav, the Board of Directors, the leadership team and the talented Langley team to build on Langley’s strong foundation, support its continued growth and help more members achieve their financial goals.”
— Melissa Hartzell-Galileo, Chief Lending Officer, Langley Federal Credit Union
Hartzell-Galileo holds a master’s of business degree in finance, risk and leadership from the Johns Hopkins Carey Business School and a bachelor’s degree in private and public sector leadership from Capella University. She has served on Moody’s Credit Union Advisory Board and the Johns Hopkins Carey Business School Dean’s Advisory Council and most recently served as President of the Overlook Auxiliary Board. She has also been recognized as one of NJBIZ’s Best 50 Women in Business. She will be relocating to Hampton Roads.
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About Langley Federal Credit Union
Langley Federal Credit Union is a member-owned, not-for-profit financial cooperative headquartered in Newport News, Virginia, serving the Hampton Roads region and beyond. As one of the largest credit unions in Virginia and subject to oversight by the National Credit Union Administration, Langley FCU is committed to delivering exceptional financial products and services that improve the lives of its members. With a mission grounded in people-first values, Langley FCU is on a strategic growth trajectory targeting $10 billion in assets, strengthening its capacity to serve members for generations to come.
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