October 21st, 2025028As CSEDO, Arnold will drive organizational alignment and lead growth initiatives to advance Filene’s impact.
Madison, Wis. – Filene Research Institute, a leading innovator in the credit union industry, is proud to announce the appointment of Stephen Arnold as Chief Strategy & Enterprise Development Officer, effective October 20, 2025. In this executive leadership role, Arnold will be responsible for translating enterprise priorities into action, stewarding growth of Filene’s Advisory Services, and advancing Filene’s data and digital strategy to enhance impact, reach, and relevance.
Arnold brings leadership experience spanning...
October 21st, 2025131As Strategic Advisor, Schenk will provide expert guidance on research priorities, strengthen alignment with organizational goals, and enhance Filene’s ability to serve credit unions.
Madison, Wis. – Filene Research Institute, a leading innovator in the credit union industry, is proud to announce the appointment of Mike Schenk as Strategic Advisor, effective September 1, 2025. In this role, Schenk will support Filene by providing strategic direction to research projects, ensuring alignment with organizational goals, and conducting thorough reviews of content for coherence and relevance to credit unions.
Schenk brings more than 40...
October 21st, 2025024North Augusta, SC – In an initiative to uplift local financial wellness, SRP Federal Credit Union provided a free financial education seminar in each of the 10 counties SRP serves across Georgia and South Carolina during the spring and summer of 2025.
Led by SRP Financial Services Engagement Developer Tawanaca Williams, the seminars covered a variety of topics such as credit reports, credit scores, homeownership, identity theft prevention, scams, along with wills and trusts.
Over 500 community members attended the seminars, which included a free catered meal and advice from subject matter experts. Feedback from attendees was...
October 16th, 2025040Seven innovative solutions selected to advance growth, community impact, and member well-being across the credit union system
Madison, Wis. – FiLab at Filene has announced the seven innovative solutions selected for real-world testing throughout 2026, representing the next evolution in collaborative experimentation among credit unions. Voted on by FiLab’s sponsor community during the 2025 FiLab Symposium in Madison, Wisconsin, these new tests will explore emerging technologies and human-centered approaches to drive growth, deepen member engagement, and expand community impact.
This year’s Symposium brought together visionary credit...
October 16th, 2025022Washington, DC – In celebration of International Credit Union Day, Callahan & Associates is proud to announce the launch of The Member Story Project, a new initiative designed to spotlight the everyday moments when credit unions make a meaningful difference in the lives of their members. Story collection begins Thursday, October 16, and stories will be featured on CreditUnions.com and in the site’s daily newsletter in the coming weeks.
The Member Story Project serves as a centralized platform for credit union leaders to submit and share authentic, uplifting stories that reflect the heart of the credit union mission: helping people....
October 16th, 2025039
Congratulations to the October 2025 class for completion of Credit Union Development Education program
Madison, WI – The National Credit Union Foundation (the Foundation) today announced 54 credit union leaders from across the United States were designated as Credit Union Development Educators (CUDEs) after completing the Foundation’s signature Credit Union Development EducationTM (DE) program in October 2025.
Delivered as an immersive week-long in-person event, the DE program is a unique, transformative training experience. It provides lessons in credit union structure, purpose and the “why” that differentiates credit unions...
October 14th, 2025038Virginia Beach, VA – Chartway Credit Union is pleased to announce the appointment of Jhae Smith as its new Vice President of Commercial Lending.
Smith brings more than two decades of experience in commercial lending, with expertise spanning SBA, commercial real estate (CRE), commercial and industrial (C&I), construction, acquisition and development (A&D), and syndicated lending. Throughout her career, she has built a reputation for structuring complex credit facilities, driving growth, and delivering innovative solutions that support businesses and communities.
As Vice President of Commercial Lending, Smith will lead...
October 14th, 2025018Kennesaw, GA – Credit Union of Georgia is proud to announce a special celebration in honor of its 65th anniversary, coinciding with International Credit Union Day (#ICUDay2025). The event will take place on Thursday, October 16, 2025, from 11:00 AM to 2:00 PM at the Jiles Road branch.
Members and community guests are invited to join the festivities, which will feature:
Complimentary lunch from The Patty Wagon Food Truck
A LIVE broadcast from The Pulse, 101.1 FM, with popular radio host Kim Fitz
Exciting giveaways and raffle prizes throughout the event
“This milestone is a celebration of our members, our team, and the...
October 10th, 2025035Digital convenience has become the new standard. From ordering dinner with a swipe to managing investments through intuitive mobile apps, consumers now expect every interaction—especially in financial services—to be fast, seamless, and personalized.
For credit unions, this means the benchmark is no longer set by peer institutions but by the best product experiences people encounter daily. Members want to open accounts, apply for loans, and manage their finances in minutes—not hours or days.
Despite recognizing the need for transformation, many credit unions are still catching up. According to Filene Research’s CU Landscape –...
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