Veteran financial services HR leader brings decades of experience in talent strategy and organizational leadership
MIRAMAR, Fla. – Tropical Financial Credit Union (TFCU), a leading not-for-profit financial institution serving Southeast and Southwest Florida, has hired Lourdes Rey-Wilson as Human Resources Director, strengthening the organization’s people-first culture and commitment to operational excellence.
Rey-Wilson is an award-winning Human Resources executive with extensive experience leading HR strategy within the financial services industry.
In her role at Tropical Financial Credit Union, she oversees all aspects of human resources, including workforce planning, recruitment, employee engagement, performance management, training and development, compensation and benefits, and compliance with labor and employment regulations. She works closely with executive leadership to align strategies with organizational goals while fostering a positive, inclusive workplace culture.
“Lourdes brings a rare combination of strategic insight, hands-on leadership, and deep financial services expertise,” said Rick Shaw, President and CEO of Tropical Financial Credit Union. “Her proven ability to develop talent, guide organizations through change, and support executive leadership makes her an outstanding addition to our team.”
Before joining Tropical Financial Credit Union, Rey-Wilson served as Director of Human Resources and Senior Vice President for United Community Bank, where she supported corporate HR initiatives and partnered closely with business leaders across Florida. Before that, she spent several years as Director of Human Resources and Executive Vice President at First National Bank of South Miami, where she played a key role in the bank’s acquisition by United Community Bank and led HR efforts through due diligence and post-merger integration
Earlier in her career, Rey-Wilson spent nearly two decades as Director of Human Resources and Executive Vice President at TotalBank (acquired by City National Bank).
“While most of my career has been spent in banking, I’ve always admired the credit union model and its strong focus on people, community, and purpose,” said Rey-Wilson. “Joining Tropical Financial Credit Union allows me to apply my financial services experience in an environment that truly puts members and employees first. I’m excited to support the team and help build a culture where people feel valued, engaged, and empowered to grow.”
Rey-Wilson graduated with a BS degree from Florida International University and holds an HR Administration Certification from the school. She also holds a Certificate in Banking from the Florida School of Banking at the University of Florida. She is fully bilingual in English and Spanish and has been widely recognized for excellence and leadership in human resources throughout South Florida.
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About Tropical Financial Credit Union
Based in Miramar, Florida, Tropical Financial Credit Union is a not-for-profit financial institution whose deposits are federally insured. Anyone who lives or works in Miami-Dade, Broward, Palm Beach, Martin, St. Lucie, Lee, Collier, Hendry, Sarasota, Manatee, Charlotte and Monroe Counties is eligible to join. Tropical Financial Credit Union was formed in 1935 by employees of the former Southern Bell with just a few hundred dollars and has grown into a trusted financial resource serving members across Southeast and Southwest Florida. For more information, visit www.tropicalfcu.com or follow @tropicalfcu on Facebook, LinkedIn, Instagram, TikTok and YouTube.
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