Fort Walton Beach, Fla. – Eglin Federal Credit Union is pleased to congratulate Assistant Vice President of Contact Center Operations Ruth Fennell for 35 years of service. Ruth currently resides in Niceville.
On Wednesday, Feb. 11, a golf-themed celebratory breakfast was held at the Operations Center to honor Ruth’s milestone anniversary. Friends and coworkers gathered to recognize her dedication and contributions.
To kick off the event, SVP of Branch Operations Bron Ringstad reflected on Ruth’s career by taking attendees “down the Eglin FCU fairway,” symbolizing her decades of commitment and the many roles she’s held at the Credit Union. “Today we gather to celebrate an incredible milestone, 35 years of dedication, leadership and heart,” Bron said. “Ruth’s performance has always been consistent and impressive. Our members’ needs are at the forefront of her decisions, and she sets the standard for delivering excellent member service. Ruth’s energy is infectious, her stride is confident, and she is a seasoned pro who always delivers — and her best shots are yet to come.”
Ruth began her career with Eglin Federal Credit Union in February 1991 as a Mail Branch Title Clerk at the Fort Walton Beach Branch. Over the next 13 years, Ruth honed her Credit Union skills as a Loan Counselor, Real Estate Loan Counselor, Data Processing Operator and Data Processing ATM Specialist.
In August 2004, Ruth was selected for the Manager Trainee program and, by December, was promoted to Assistant Branch Manager. From 2005 to 2023, she served as a key leader within the Credit Union, holding positions as Collections Branch Manager, South Crestview Branch Manager, Eglin Branch Manager, Fort Walton Beach Branch Manager, Branch Operations Manager and Call Center Operations Manager.
In October 2023, Ruth was promoted to Assistant Vice President of Account Services. In January 2025, she assumed her current role as AVP of Contact Center Operations, where her decades of experience and leadership continue to make a positive impact on her team and the Credit Union.
After sinking a putt and donning a green jacket to celebrate her master-level career performance, Ruth said, “It’s hard to believe it’s been 35 years! The professionalism and kindness our employees show each other makes Eglin FCU a great place to work, and I’m honored to lead a team that is dedicated to delivering 5-Star service to our members. The strategic vision set forth by our senior leadership and the tremendous growth I’ve witnessed are truly inspiring. Thirty-five years in, I’m proud of the long game we’ve played together, and I’m ready for the next stretch of the course.”
Follow Eglin FCU on Facebook, Instagram, YouTube and LinkedIn or visit www.eglinfcu.org for news and financial education updates. If you are interested in working at Eglin FCU, check out Careers at Eglin FCU.
###
Eglin Federal Credit Union was chartered in 1954 and is a not-for-profit, member-owned financial institution, federally regulated by the National Credit Union Administration. Membership includes military (active, retired, reserves and veterans), civil service and US Government affiliations on Eglin Air Force Base, Hurlburt Field, Duke Field, Camp Rudder and 7th Special Forces Group. Membership includes anyone who lives, works, worships or attends school within our Geographic Field of Membership and anyone who is related to or lives with an Eglin FCU member. Membership also includes over 1,000 Select Employee Groupsin Okaloosa, Santa Rosa, Walton, Escambia, FL counties and Escambia County, AL.
Leave a Reply